I am currently leading the Professional Performance research group at the Academic Medical Center in Amsterdam. We understand doctors’ performance as what they actually do in their daily practices, both as clinical educators and caregivers. Doctors are called upon one or both of these roles by their hospitals, patient organizations, their professional association, the Inspectorate of Health care, and others. Integrating, combining or managing these multiple roles is challenging at least, and tough most of the times.
Clearly, medical education and patient care are related. We know that ‘medical training matters’. That is, research has shown that positive patient outcomes and patient experiences can be traced back to the doctors’ (location of) medical training. However, training itself is still a black box. We are dedicated to opening it up! In our research we therefore look at doctors as clinicians, teachers and persons, we study the learning and work climates as well as the (organization of the) teaching institute. Ultimately, we hope to clarify and deeply understand the relationship between education and (quality of) patient care.
‘To connect’ is the word that suits me and my way of working best. It is my experience that by bringing people, ideas, disciplines, research fields as well as theory and practice together, new insights and opportunities come to light. I find this an exciting process. Building bridges and venturing on new paths instead of the old ones. I am grateful to see this also happening in our research group. Researchers with different backgrounds, interests, qualities and personalities support, challenge and inspire each other. Together we are able to come to really nice results in both research and practice. And in the meantime we are also having fun!
Since 1992 I have been active in various roles in the intramural, curative healthcare system: as quality management consultant (Quality institute CBO, Utrecht), as an independent management consultant, as researcher (AMC/University of Amsterdam, Amsterdam) and as a member of the Governing Board in multiple hospitals (currently: Amphia Hospital, Breda). My interest has always been – and still is – physician performance and continuous professional development. After completion of my PhD dissertation on “Visitatie of medical specialists” (University of Amsterdam, 2003), I have worked on the development of new doctor-led quality management models, such as visitatie or external peer review (2004) and the evaluation of individual physician assessment (IFMS, 2007). I was able to consult many specialist groups and their professional organizations on various quality improvement topics. Since 2007, my focus also includes the quality of residency training programs. I have served on several national committees on Graduate Medical Education. In 2007 we developed the SETQ (System for Evaluation of Teaching Qualities) system, which turned out to be the start of a larger online professional performance program now including many more evaluation tools for professional performance of doctors.
Prof. Dr. M.J.M.H. (Kiki) Lombarts
Academisch Medisch Centrum (AMC)
Meibergdreef 9, J1a-119
1100 DE, Amsterdam
T (020) 566 1275